Oops, the products don’t fit you well, or some defects? Simply send the goods back to our warehouse within 10 days after receipt. We will exchange them to you.
We recommend that you send the items back within 3 days after receipt to ensure the goods arrive us within 10 days, it is important that the products must be returned with full set of hang tags, and a poly bag.
In the interest of hygiene, we do not offer exchange on our future swimwear items if the hygiene seal has been removed or any tickets have been broken.
- Please contact us (within 7 days from the delivery date) before sending your item(s) back to us
- Please ship your product and payment for cost of return shipping (THB50 for domestic shipping) to:
Preemitia Co., Ltd.
353/5 Soi Ngamwongwan 25, Ngamwongwan Road, Mueng District, Nonthaburi 11000, Thailand.
The cost and safety of the goods are your responsibility until they reach us, therefore, we recommend for security purposes, that you insure the parcel for the value of the goods and retain all records of delivery. Please quote your order reference number in all correspondence and ensure you include the original invoice with your parcel.
In case there are any further questions, please kindly contact us and we will be willing to assist you.